Vets

Frequently asked questions

Frequently asked questions

How does the keeper obtain proof of registration for his or her cat?

The cat registration certificate is sent by the veterinarian either in digital form or as a paper copy. After identifying and registering the cat online on www.catdid.be, the vet must give the registration certificate to the cat's keeper. The keeper should keep this proof indefinitely.

CatID does not send proof of registration to the keeper by post or e-mail. If the keeper wants a copy of the certificate, this request must be made to the vet. As a vet, you can reprint the registration certificate.

If the keeper wants a copy of the registration certificate, they can also access and modify their own information via the online application. To do this, they must identify themselves using their electronic ID card on the website https://online.catid.be

 

 

Can private individuals modify the keeper status or data in the partial CatID version?

A private individual can also access and modify their own information via the online application. To do this, they must identify themselves using their electronic ID card on the website https://online.catid.be

Can I register a cat with a temporary paper ID certificate?

Remember that cat registration as specified by the Regional Orders can be done via electronic channels only.

Registration documents will therefore not be sent from or to professionals and registration certificates will not be sent to keepers. All of this is stated in the registration application.

Temporary paper ID certificates cannot be ordered.

What does it cost to register a cat with CatID through a vet?

A complete and confirmed record in the unique CatID database is planned at the price stipulated in the new legal framework, €2904 including VAT.

How do I log onto the CatID online platform via www.catid.be or https://online.catid.be ? How can I buy registration tokens?

Please refer to the user guide and tutorial on our website.

What do you need to use the CatID online platform?

To create a CatID online account and use this website, you need:

  • - A computer with (an operating system + a browser),

  • - An electronic ID card (eID),

  • - The PIN for the eID,

  • - An eID reader,

  • - To be registered and known as a CatID-approved vet

The cat is not yet registered with CatID.

Please speak to an approved veterinarian. He or she will register the cat with CatID. A person acquires a cat, whether free of charge or for payment, only if the cat is identified and registered.

A keeper is moving (with cat) to a different address in Belgium. What should I do?

If a keeper moves, the vet encodes the new address in the database within eight days and certifies the accuracy of the data using his or her electronic ID card. If the cat is not yet registered with CatID, this must be done before any changes can be input.

A change of address or contact details cannot be notified by e-mail, post, or telephone by the keeper, the vet, a shelter, or the breeder. Any change must be notified electronically on our CatID online application by the vet or the private individual.

A keeper is moving abroad with his or her cat. What should I do?

If the keeper moves abroad with a cat, the vet adds a note to the CatID database within eight days stating that the cat is no longer in Belgium, and then confirms this modification using his or her electronic ID card.

If the cat is registered in a different database, please contact the company concerned.

Where is the sterilisation of a cat input?

If the cat is sterilised, the vet encodes this information in the database within 24 hours and certifies the accuracy of the data using his or her electronic ID card.

A cat's microchip has become unreadable. What should I do?

If a cat has an unreadable microchip, a new, readable microchip must be implanted by an approved vet. If the cat is not yet registered with CatID, as an approved vet you must register your cat in the CatID database.

If the cat is already registered with CatID, you must save the modification and certify the accuracy of the data using your electronic ID card.

If the keeper has a passport showing the number of the unreadable chip, this passport becomes void. If the keeper is travelling with their cat, you must make a new passport containing the new chip number, and must note this in the CatID database.

A cat is lost, stolen, or deceased. How do I change the status on the microchip?

If a cat is lost, stolen, dead, or exported, the approved vet encodes this information in the CatID database within two months and certifies the accuracy of the data using his or her electronic ID card, provided that the cat is registered with CatID.

A private individual can also access and modify their own information via the online application. To do this, they must identify themselves using their electronic ID card on the website https://online.catid.be

A keeper is living in Belgium with his or her cat temporarily, for less than six months. Should I register it?

No, the obligation to register a cat in Belgium does not apply to cats accompanying their keeper to Belgium for a stay of less than six months.

As a veterinarian, can I look up the data in your CatID database?

Yes, as a vet, if you have the chip number of a cat, you can view all the data on our website www.catid.be .

Important Note: Only cats registered with CatID can be found

A keeper needs a duplicate passport

If a keeper wishes to obtain a duplicate European passport for a cat that is already registered, please obtain a new one for them. This change of passport must be indicated in the database, and this action confirmed using your electronic ID card.

A European BE03 passport can only be obtained from CatID by an approved vet.

If the cat is not yet registered in the database, it must be registered before a new passport can be obtained.

As a veterinarian, can I look up the data in your CatID database?

Yes, as a vet, if you have the chip number of a cat, you can view all the data on our website www.catid.be

Important Note: Only cats registered with CatID can be found

Please note that the CatID online application also lets you find the contact information of any keeper, even those who have asked for their data to be kept confidential. As a professional, you need this information to deal with the animals in your care.

My cat is registered in a Belgian database other than CatID. Am I compliant with the registration regulations?

Cats registered in databases prior to the entry into force of the Regional Order of Application concerning the registration of cats in the unique CatID database as on 1st November 2017 are compliant with the registration regulations.
Any modification to this type of record requires the cat to be registered with CatID by a vet. This will allow the data concerning the pet and its keeper to be updated, both at the time of CatID registration and subsequently.

A cat registered in the CatID database is exported. What should I do?

If the cat is exported, the vet encodes this information in the CatID database within two months and certifies the accuracy of the data using his or her electronic ID card.

What should I do if the cat changes keeper?

IMPORTANT NOTE: A change of keeper cannot be notified by e-mail, post, or telephone by the keeper, the vet, a shelter, or the breeder. The change must be notified electronically on our CatID platform by an approved vet, who confirms the data using his or her electronic ID card.

IMPORTANT NOTE: A person acquires a cat, whether free of charge or for payment, only if the cat is identified and registered.

It is not possible to modify the files of cats registered in a database other than CatID. Before you can make changes, you must register the cat with CatID. Please refer to the following FAQ question: How are cats identified and registered in Belgium?

In case of a change of keeper, the new keeper's data is encoded in the database within eight days if the cat is already registered in the CatID database by the vet, who confirms the data with his or her electronic ID card.You as a private individual can also access the online application and, along with the cat's new keeper, register the change of keeper. To do this, both parties must confirm the transaction using their electronic ID card.

Can I have the contact details for CatID?

CatID's contact details are on our website www.catid.be. Please read the FAQ section, where you will find the answers to many of your questions. You can also call our help desk on +32 (0)2 333 49 94. from Monday to Sunday, 8 AM to 8 PM.

Can you give me the list of recognised cat breeds?

The list of cat breeds recognised in Belgium can be downloaded from our CatID website. Only recognised breeds can be registered in the CatID electronic database.

How are cats identified and registered in Belgium?

IDENTIFICATION PROCEDURE

Before identifying the animal, the vet checks that a readable microchip has not already been implanted.

  • 1: The vet checks that the new microchip is readable, implants it, and then checks its position.
  • 2: The microchip is implanted under the skin at the centre of the left side of the neck.
  • 3: The microchip cannot be removed, modified, falsified, or re-used.
  • 4: A microchip is not implanted in a cat that already has a readable microchip.

If the cat comes from a foreign country, the vet checks the microchip implantation and verifies that the number matches the chip number written in the passport.

REGISTRATION PROCEDURE

After identifying the cat, the vet takes the following steps:

  • 1: Encodes the information concerning the cat and its keeper in the CatID database within eight days;
  • 2: Uses his/her electronic ID card to certify the accuracy of the data;
  • 3: Gives the registration certificate to the keeper.

A cat has a tattoo? Is that means of identification still valid?

No. Tattooing is no longer legally recognised as a means of identification. Tattooing is considered illegible in the framework of the law concerning cat registration.

Identification currently takes place by implanting a sterile microchip that satisfies ISO 11784 standards: 1996 (E) and 11785: 1996 (E) including the code referring to the individual manufacturer.

A cat comes from a foreign country?

Identified cats arriving from abroad are registered at an approved Belgian veterinarian's office within eight days of their arrival.

My cat is more than 12 weeks old. Is registration a legal obligation?

Since 1st September 2014, any keeper who wishes to market cats (whether free or for payment) must first have them sterilised, identified, and registered in accordance with the Royal decree dated 3/8/2012. If a keeper has bought, received, or adopted a cat after 1st September 2014, it must be sterilised, identified, and registered,

Before any transfer of ownership, cats must be identified and registered.

By what age must a cat be registered?

The keeper must have the cat identified and registered before the age of twelve weeks, and in any case before selling it. Identified cats arriving from abroad are registered at an approved Belgian veterinarian's office within eight days of their arrival.

Professional?